Ticmint continues to enhance the event management experience with new workflow automation, ticket cancellation flexibility, improved discount visibility, and seamless WhatsApp communication. These features are designed to optimize event operations, enhance attendee experience, and drive higher engagement.
Add Custom Fields with Workflow Management
Event organizers can now create custom fields for event statuses such as:
- Bib Created
- Bib Collected
- Bib Pending
Bib management is particularly beneficial for marathon organizers, helping them efficiently track participant progress, streamline logistics, and ensure a smooth race day experience.
With this update, organizers can set up workflows for each custom field status, allowing for better tracking and management of event logistics. Additionally, email notifications are now automatically sent when a user successfully purchases a ticket, ensuring seamless communication.
Learn more: Workflow Management Guide
Flexible Ticket Cancellation and Refund Options in Ticmint
Managing ticket cancellations and refunds is now more transparent and efficient. Organizers can choose from the following options:
- Cancel and Refund:
- The ticket is canceled, marked as invalid, and made available for others to purchase.
- 95% of the ticket price is refunded (5% platform fee is not refunded).
- The user receives an email confirmation.
- Cancel Only:
- The ticket is canceled, marked as invalid, and made available for others to buy.
- No refund is given, but the user is notified via email.
- Refund Only:
- 95% of the ticket price is refunded (5% platform fee is not refunded).
- The ticket remains unavailable for resale.
- The user receives an email confirmation.
These options give both organizers and attendees more control over ticket management, ensuring clarity and convenience. Learn more: Ticket Cancellation & Refund Guide
Strikeout Pricing to Highlight Discounts - Ticmint
Organizers can now display the original ticket price with a strikeout, making it easier for attendees to see the discounted price at a glance. This feature works across different event types:
- Regular Events: The discount is shown on the ticket tile.
- Seat-Based Events: Users can hover over a seat to see both the original and discounted price.
This update enhances pricing transparency and encourages more conversions by showcasing savings directly on the ticketing interface. Learn more: Strikeout Pricing Feature
Ticmint Provide Seamless WhatsApp Communication with Attendees
To enhance communication and ticket delivery, organizers can now collect mobile numbers during registration. These numbers are stored and used to send tickets directly via WhatsApp, providing a convenient way to manage attendee interactions.
This feature simplifies ticket access and allows for instant updates, ensuring attendees have all necessary information at their fingertips. Learn more: WhatsApp Ticketing Feature
Start Using These New Features Today!
These updates make event management more efficient, improve the attendee experience, and drive more engagement. Whether you’re looking to automate workflows, offer flexible ticketing options, highlight discounts, or streamline communication, Ticmint’s latest features have got you covered.
Stay tuned for more exciting enhancements! 
Want to know how Ticmint can help your business?
- Save upto 35% platform fees compared to industry standard.
- 100% customisable & control. Your platform, your way. (No extra charges to remove branding)
- Enhanced transparency and security
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